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HKKF Digital Services Terms and Privacy Policy

HKKF Digital Services Terms

Applicability

1. These terms and conditions (“HKKF Digital Services Terms”) apply to any form of digital services provided by Hong Kong & Kowloon Ferry Limited and/or its affiliated companies (collectively, “HKKF”). Such digital services (“HKKF Digital Services”) include but are not limited to HKKF’s mobile application and HKKF’s website (hkkf.com.hk).

 

2. By using the HKKF Digital Services, you are deemed to have read, understood and agreed with all parts of the HKKF Digital Services Terms.

 

Nature of information

3. Information provided via HKKF Digital Services, including but not limited to ticket prices, service charges and service schedules, is general information for reference only. Without prejudice to the generality of the other provisions of the HKKF Digital Services Terms, HKKF makes no statement, representation, warranty or guarantee whatsoever (whether express or implied) in respect of the accuracy or completeness of the information provided via HKKF Digital Services, and HKKF accepts no liability for any loss or damage whatsoever and howsoever arising from such information.

 

Limitation of liability and indemnity

4. The HKKF Digital Services are provided to you on an “as is” and “as available” basis only, and you should use them at your own risk.

 

5. HKKF is not responsible for the accuracy, timeliness, quality, nature, character, or privacy of content provided via HKKF Digital Services.

 

6. HKKF hereby disclaims any and all express, implied or statutory warranties of any kind related to the HKKF Digital Services, including without limitation, any warranties of merchantability, satisfactory quality, title, non-infringement and fitness for use or for particular purpose. HKKF disclaims and makes no express or implied guarantee or warranty whatsoever as to the quality, speed, stability or security of the HKKF Digital Services, in particular, accuracy, completeness and/or freedom from malware/viruses/harmful code and error of any transmission through the HKKF Digital Services, and you agree that no oral or written information provided by HKKF, its directors, officers, employees, sub-contractors, representatives or agents shall create any warranty or guarantee of any kind.

 

7. Use of the HKKF Digital Services may be subject to interruptions, interference, hacking, transmission blackouts or delayed, incorrect or incomplete transmission due to factors or reasons such as internet traffic or the public nature of the internet;

 

8. There are security, privacy and confidentiality risks inherent in accessing or transmitting information through the internet. HKKF does not make any assurances, representations, or warranties relating to such risks. HKKF is not responsible for providing security measures for your software or hardware or use of the Internet.  You are solely responsible for providing all appropriate antivirus and firewall software, and other desired or necessary protections for your devices.  You understand that third parties may access your device or files or monitor your connection to the HKKF Digital Service.  It is your sole responsibility for ensuring adequate protection at all times of any of your information and data which may be used via the HKKF Digital Service and take all reasonable and appropriate precautions for protection of such information and data;

 

9. To the maximum extent permitted by law, HKKF shall in no event be liable for any losses, claims, expenses, costs and/or liabilities arising out of or in connection with your use of the HKKF Digital Services howsoever caused, including without limitation (i) any failure, non-availability or malfunctioning of the network, equipment, communication facilities; (ii) any refusal or failure to acknowledge, accept or complete any action which you conduct through the HKKF Digital Services; (iii) any damage, loss or corruption of data, loss of profits, goodwill, bargain or opportunity or loss of anticipated savings incurred by you and resulting from your access to, or use of, or inability to use, the HKKF Digital Service, whether such damage or loss may have been directly or indirectly caused, whether they may be incidental or consequential, and whether HKKF had knowledge or was advised of the possibility of such damage or loss; (iv) any interception of transmissions, computer worms or viruses, loss of data, file corruption, hacking or damage to your computer or other devices that result from the transmission or download of information or materials through the HKKF Digital Service.

 

10. You shall indemnify HKKF, its directors, officers, employees, sub-contractors, representatives or agents for any losses (including without limitation, loss of property), claims and liabilities arising out of or in connection with (i) your breach of these HKKF Digital Services Terms; and/or (ii) your use of the HKKF Digital Services.

 

Links to third parties

11. HKKF Digital Services may contain links to website, products and services operated by third parties. HKKF hereby expressly disclaims any warranty, responsibility, endorsement, approval, recommendation or preference of or for such third parties, or the products and/or services provided thereon. Any use of or access to such third-party websites or their products and/or services is solely at your own risk. Further, you accept that HKKF is not a party to any contractual arrangements entered into between you and the providers/hosts of the external website/application unless otherwise expressly specified or agreed to by HKKF.

 

Suspension and termination

12. HKKF reserves the right to terminate or suspend the HKKF Digital Service and/or impose any limitation and/or restriction on the use of the HKKF Digital Services without prior notice at any time for any reason whatsoever.

 

Intellectual property rights

13. You agree not to copy, reproduce, modify, create derivative works from, distribute, public display or reverse engineer the HKKF Digital Services or any content thereon without HKKF written permission.

 

Prohibited uses

14. You agree and undertake not to use the HKKF Digital Services for any unlawful, immoral or illicit purposes, or which may violate any law or infringe any copyright, trademark, trade secret, right of publicity, privacy right, or any other right of any person or entity.

 

15. Without prejudice to the generality of the foregoing, you acknowledge that when using the HKKF Digital Services, you are strictly prohibited from sending any unsolicited electronic messages (whether of commercial or non-commercial nature) or accessing websites / applications containing materials which are obscene, indecent, violent, disgusted, libellous, threatening or discriminatory in nature or engaging in any online gambling or act that is illegal in Hong Kong.

 

16. You agree not to access without authority, interfere with, damage or disrupt:

 

16.1 Any part of the HKKF Digital Services;

16.2 Any equipment or network on which the HKKF Digital Services is stored;

16.3 Any software used in the provision of the HKKF Digital Services; or

16.4 Any equipment or network or software owned by or used by and third party.

 

Changes to HKKF Digital Services and its terms

17. HKKF may change the HKKF Digital Services from time to time without prior notice.

 

18. HKKF may revise the HKKF Digital Services Terms from time to time without prior notice. HKKF will make available the latest version of the HKKF Digital Services Terms via the HKKF Digital Services. You are deemed to have taken notice of all changes to the HKKF Digital Services Terms on the date HKKF makes available its latest version.

 

Dispute Resolution

19. In the event of dispute regarding the HKKF Digital Services Terms and/or any matter arising out of or in connection with use of the HKKF Digital Services, HKKF’s decision shall be final and binding.

 

20. Both you and HKKF agree and acknowledge that (1) they do not intend any term of these HKKF Digital Services Terms to be enforceable by any third party pursuant to the Contracts (Rights of Third Parties) Ordinance (Cap 623); and (2) these HKKF Digital Services Terms shall be excluded from the application of the Contracts (Rights of Third Parties) Ordinance.

 

21. These HKKF Digital Services Terms are governed by and interpreted in accordance with the laws of the Hong Kong Special Administrative Region and subject to the exclusive jurisdiction of the courts and tribunals of Hong Kong. In the event of any inconsistency between the English and Chinese versions of these HKKF Digital Services Terms, the English version shall prevail.

HKKF Digital Service Privacy Policy

Applicability

1. These policies (“HKKF Digital Services Privacy Policy”) apply to any form of digital services provided by Hong Kong & Kowloon Ferry Limited and/or its affiliated companies (collectively, “HKKF”, or “we”). Such digital services (“HKKF Digital Services”) include but are not limited to HKKF’s mobile application and HKKF’s website (hkkf.com.hk).

 

2. By using the HKKF Digital Services, you are deemed to have read, understood and agreed with all parts of the HKKF Digital Services Privacy Policy.

 

Statement of Policy

3. We are committed to protecting the privacy, confidentiality and security of the personal data we hold by complying with the requirements of Personal Data (Privacy) Ordinance with respect to the management of personal data. We are equally committed to ensuring that our employees uphold these obligations.

 

Statement of Practices

4. We collect your personal data when you submit an application, enquiry, comment, compliment or lost item report via HKKF Digital Services, or at times when you are requested to provide us your personal data. Provision of personal data by you is voluntary. However, if you do not provide your personal data, we may not be able to respond to your application, enquiry, comment, compliment or lost item report or provide other content or services requested by you.

 

5. The types of personal data we may collect from you include but are not limited to:

 

5.1 Name;

5.2 Email address;

5.3 Phone number;

5.4 Ticket number;

5.5 Location; and

5.6 Any personal data required for the purpose of any application for the use of our services.

 

6. The purposes for which we may use your personal data include but are not limited to:

 

6.1 Providing content to you;

6.2 Handling and following up your application, enquiry, comment, compliment or lost item report;

6.3 Communicating with you;

6.4 Investigating any complaints, suspected suspicious transactions;

6.5 Verifying and updating any personal detained retained by us;

6.6 Preventing or detecting crime;

6.7 Conducting legal action and other dispute resolution procedures;

6.8 Disclosure as required by law or court order; and

6.9 Better understanding the demographics of our users to enable us to provide better services to them.

 

7. Personal data provided will be retained for such period as may be necessary for attaining the purposes for which the data is collected.

 

8. You agree that we may transfer or disclose such data to our subsidiaries or affiliates whether within or outside Hong Kong, as long as it is permitted under the laws of Hong Kong.

 

9. HKKF Digital Services may also collect non-personal web tracking data that does not directly identify you. Such web tracking data may be used for statistical purposes, for maintaining and improving HKKF Digital Services, and/or for enhancing your user experience. The following are examples of non-personal web tracking data that we may collect:

 

9.1 When you access HKKF Digital Services, a record of your visit is made as a “hit”, which may show your Internet Protocol (IP) address, the pages you have visited, your device ID, your operation system version and the version of the HKKF Digital Services you are accessing.

 

9.2 When you access HKKF Digital Services, you should be aware that cookies are used.  Cookies are data files stored on your devices.  HKKF Digital Services may automatically installs and uses cookies on your browser when you access HKKF Digital Services.  The types of cookies used on HKKF Digital Services are session cookies and persistent cookies.  You may refuse to accept cookies on your browser by modifying the settings in your browser or internet security software.  However, if you do so, you may not be able to utilize or activate certain functions available on HKKF Digital Services.

 

10. When we collect personal data from you, we will provide you with our Personal Information Collection Statement tailored to each specific occasion of data collection. You may read that Personal Information Collection Statement in conjunction with this HKKF Digital Services Privacy Policy.

 

Data access

11. You have the right to:

 

11.1 Check whether we hold data about you and to have access to that data;

11.2 Require us to correct any data relating to you which is inaccurate; and

11.3 Ascertain our policies and practices in relation to personal data and to be informed of the kind of personal data held by us.

 

12. We reserve the right to charge you a reasonable fee for processing any request for access to your personal data.

 

13. Any request for access to data or correction of data or for information regarding our policies and practices and kinds of data held by us should be made in writing addressed to: Administrative Officer, Hong Kong & Kowloon Ferry Limited, Pier 4, New Reclamation, Central District, Hong Kong.

 

14. In case of any discrepancy between the English and Chinese versions, the English version shall prevail.

Contact Us

Hong Kong & Kowloon Ferry Limited
Email: info@hkkf.com.hk
Tel: (852) 2815-6063
Fax: (852) 2815-6263
Address: Pier 4, New Reclamation, Central, HK
Office Hours: Monday to Sunday, 9 AM – 6 PM
Lunch Hour: 1 PM – 2 PM

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  • Home
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